At Sylvia Explore, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website. Sylvia Explore operates globally, and by using our site, you agree to the terms outlined below.

Information We Collect

When you visit our website or make a purchase, we may collect the following information:

  • Personal identification information (such as name, address, phone number, and email)

  • Order details and delivery address

  • Device and browser information

  • IP address and location data

  • Cookies and usage data to enhance user experience

How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders

  • Communicate with you about your purchase or inquiry

  • Improve our website and services

  • Send occasional promotional emails (only with your consent)

  • Ensure the security and functionality of our site

Information Sharing

We do not sell, rent, or trade your personal data. Your information may only be shared with third parties involved in delivering your orders or maintaining our website (such as logistics partners or hosting providers). These parties are required to handle your data securely and only for the intended purpose.

Cookies

We use cookies to track your activity on our site, improve performance, and personalize your shopping experience. You can modify your browser settings to disable cookies, but this may affect the functionality of certain features on our website.

Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or deletion of your data

  • Opt out of marketing communications at any time

To opt out of marketing emails or request access, update, or deletion of your information, please contact us at [email protected].

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or loss. While we take all reasonable precautions, no method of data transmission or storage is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information.

Contact Us

If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us at:

Email: [email protected]